Customer Service

Property Previews
Based on your own criteria needs, I will preview targeted properties either in person or via internet in order to help you make a timely decision.

Home Showings
Once I fully understand your requirements in a home, I will focus my attention to showing you those homes that are in the right location and at the right price.

Financing

Financing Pre-Approval
I will offer to arrange a pre-qualification or pre-approval appointment with a reputable lender to identify your range of affordability and to increase your negotiating strength.

Estimate of Closing Costs and Funds Required
I will provide you with a preliminary estimate of closing costs and down-payment requirement anticipated in the transaction.

Good-Faith Estimate from Lender
You will benefit from our experience in working with financial institutions to expedite your getting a prompt good-faith estimate from a lender.

Counseling Services

Buyer Counseling Session
I will conduct a buyer counseling session to discuss your needs and goals and to plan the search for your property.

Buyer Representation
I will discuss the nature of your buyer representation choices as well as other issues and alternatives. I will also present and explain to you the representation agreement and the special services it offers.

Home Evaluation
I will discuss the positive and negative features of a property that may affect its value and future resale.

Contract Guidance

Property Disclosure
I will review with you all inspection reports and other documents pertaining to the condition of the property and disclose all physical defects of the property that are known to us.

Review of Written Seller Disclosure
I will thoroughly review with you the seller’s written disclosure statement to enable you to accept or specify the remedy for each fault disclosed. Remedies for any disclosed faults should be addressed in the offer to purchase.

Home Protection Plan
I will explain to you the option of a home protection plan to reduce your risk of repair after purchasing a property.

Home Inspections
I will recommend that you obtain professional building and termite inspections and provide you with the names of reputable inspectors.

Home Inspection Remedies
I will work with you to request the seller to remedy the items you specify after your review of the building and termite inspection reports as your offer to purchase specifies.

Transaction Assistance

Negotiation Strategy
I will prepare a negotiation strategy for the property you have selected, including a written Competitive Market Analysis and advice on the initial price and terms to offer where permitted.

Pre-Settlement Inspection
I will accompany you on a thorough walk-through of the property before closing, and we will assist you in dealing with any problems discovered during the walk-through.

Closing the Sale
I will monitor and inform you of the progress of the purchase agreement, including the satisfaction of all contingencies and conditions during the entire transaction. I will attend closing with you to monitor the final transfer of ownership and signing of all documents.

After the Sale
I will contact you immediately after the closing to follow up on remaining details or service needs.